These Terms of Service govern your use of Propack IPTV and the propackiptv.com website. By purchasing a subscription or accessing our service, you agree to these terms in full. If you do not agree with any part of these terms, please do not use our service.
If you have questions before subscribing, contact our support team — we’re happy to help.
1. Acceptance of Terms
By accessing or using Propack IPTV, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service. These terms apply to all users, including visitors, subscribers, and anyone else who accesses the website.
2. Service Description
Propack IPTV provides IPTV subscription services that allow users to stream television content — including live channels, on-demand video, and electronic program guide data — over the internet. Channel availability, content, and service features may vary and may be updated at any time without prior notice.
For a full breakdown of what is included in each plan, visit our Services page or Subscription Pricing page.
3. Subscriptions and Payments
All subscriptions are prepaid and activated immediately following successful payment. Subscription plans, pricing, and available durations are clearly displayed on our website at the time of purchase.
We accept PayPal, all major credit and debit cards, and cryptocurrency. By completing a purchase, you authorise the stated charge to your selected payment method.
4. Refund Policy
Propack IPTV offers refunds within the following periods after purchase:
| Plan | Refund Window |
|---|---|
| 1 Month Plan | Within 10 days |
| 3 Months Plan | Within 20 days |
| 6 Months Plan | Within 30 days |
| 12 Months Plan | Within 45 days |
Refund requests must be submitted within the applicable window. Requests made after the refund period will not be eligible. Refunds may be declined in cases of misuse, abuse, excessive service usage, or violation of these terms. For full details, see our Refund Policy.
5. User Responsibilities
As a subscriber, you are responsible for:
- Keeping your account credentials secure and confidential
- Ensuring your subscription is used only by the permitted number of devices
- Complying with all applicable local laws regarding streaming content
Account sharing beyond the permitted number of connections, reselling access, or providing credentials to third parties is strictly prohibited and may result in immediate account suspension without refund.
6. Prohibited Use
You agree not to use Propack IPTV to:
- Share or resell your subscription credentials
- Stream content for public performance or commercial use
- Attempt to reverse-engineer, bypass, or interfere with our systems
- Abuse, overload, or disrupt the service infrastructure
- Use the service for any unlawful purpose
Violations may result in immediate termination of your subscription without refund and, where applicable, legal action.
7. Service Availability
Propack IPTV maintains 100+ global servers and targets 99.99% uptime. However, brief interruptions may occur due to scheduled maintenance, technical issues, or circumstances beyond our control. We do not offer compensation for temporary service interruptions unless they are persistent and unresolvable by our support team.
If you experience a service issue, contact our support team immediately. Issues that cannot be resolved within a reasonable timeframe may be eligible for a refund in line with our refund policy.
8. Changes to These Terms
Propack IPTV reserves the right to modify these Terms of Service at any time. Changes will be posted on this page. Continued use of the service following any update constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
9. Contact Information
For questions about these terms, billing enquiries, or support requests:
Email: [email protected] Website: propackiptv.com/contact-us/ Address: 9424 Homestead Rd, Houston, Texas, United States